2 Replies Latest reply on Mar 20, 2017 5:11 AM by ayaine

    postpaid plan


      Are we allowed to change the composition of an availed plan? or allowed to change a plan? example from 1799 to 1499?

        • Re: postpaid plan

          As long as you are NOT within a lock-in period then you can do anything with your plan (even terminate it).... otherwise, you might have to pay a pre-termination fee if the plan you want to change to would be lower than your existing plan. If higher (upgrade) then you don't have to pay for anything..

          • Re: postpaid plan

            Yes we are allowed , but there are some changes that we will be charged on top on our bill

            ***regarding with your example, if your plan 1799 has a contract you will be charged for preterm fee since it is a plan downgrade but if your plan 1799 is out of contract you will not be charged