1 Reply Latest reply on Apr 7, 2017 3:01 PM by shirojiro

    Loyalty Reward and renewal of plan

    shirojiro

      Hi! Actually, my Uncle renewed his contract through me. I was the one who called for their Loyalty Reward hotline and they verified through my Uncle so that it can be processed. This was yesterday. Before ending the call, the agent gave me a Reference number which I can check and track my order (through my Uncle's details, of course). Then first thing in the morning, I checked the given order number/reference number, but it seems invalid. I just wanna ask on how I can see if the order is ready to be shipped or not. Thanks.