1 Reply Latest reply on Aug 7, 2017 7:16 AM by 3dr14n

    New FUP 2017 Confirmation

    rjarguelles

      Hello,

       

      Been with globe for over 5 years now, can't say that the service hasn't been good to me since it has been and has been up and useable 90% if the time which is more than I could ask for. Now that I've started working from home, I realized that I need to move from my DSL plan 1599 to a fiber plan, atleast the Fiber 1899.

       

      Though I hesitated when suddenly the reps mentioned that, ALL PLAN, fiber, DSL and LTE, have a new FUP, where basically when a plan reaches its monthly cap, it will be brought down to a mere 256Kbps. This is preposterous. Now I've done some research and looked around the community and I've seen some that have confirmed this albeit those were LTE plans.

       

      My questions is, can someone who has the information about this actually confirm that this hard cap of 256 Kbps after reaching monthly allotted data also affects DSL and Fiber plans? if yes, then when did globe become a complete rip off to do a blatant bait and switch without even the decency to announce that they'll be screwing up all of their subs.

       

      Fast response will be appreciated but I am willing to wait for an answer. Thank you.

        • Re: New FUP 2017 Confirmation
          3dr14n

          I stumbled upon your question whiile searching for Globe's new FUP before upgrading my 5Mbps with 10GB per day data cap to a much more higher speed but then I found out that this 256Kbps is a thing now and this speed is listed on every DSL and Fiber plans to have 256Kbps speed "upon full consumption of data allowance". It was highlighted in yellow.

           

          "Minimum guaranteed speeds: 30% of subscribed speed (for Fiber); 256kbps (for DSL/ LTE). 256kbps speed applies upon full consumption of data allowance."

          Globe FUP new policy.PNG

           

          I guess I won't be upgrading anytime soon, only until Fiber plans with more than 300GB monthly datacap will be available in our area.