0 Replies Latest reply on Apr 15, 2017 3:15 AM by lesteralus

    Permanent disconnection and unlock phone


      Hello. I am currently overseas and I would like to request for permanent disconnection. Is this possible via e-mail? Also, prior to my trip, I have requested for my iPhone to be unlocked. I got a reference number and was told that it will take 5 business days only. Tried using a different sim card and still invalid. I am no loner under a contract but I still have outstanding balance which I have yet to pay.