this is about the mobile phone that was delivered to me but unfortunately I was not able to receive it because I have to withdraw money from the bank for cashout during that time. i asked the delivery man to come back at 3pm so that the money would be available. he told me that he could not come back anymore and it is the last day to receive it and it will be backed to globe. can i still claim it and be delivered again? thank you
I'm not really sure if the "3 attempts" policy for the delivery of the item still being followed. You may actually call the hotline to ask if the case for your application is still open coz most of the time, if the unit was returned to warehouse, they automatically close the case. If this is the case, Globe rep will suggest for reapplication.