0 Replies Latest reply on May 5, 2017 6:45 AM by zearcxm69

    Load Deductions using Mobile Data


      I recently bought an LTE sim and I registered for GOSURF50 which was successful. I had 100 on my account but when I checked earlier it seems I was deducted another 10 on my account. This did not happen with my previous sim. I am aware of the rates of using mobile data for 4G and 3G but since I am registered to GOSURF this shouldn't happen. I enabled SURFALERT and was also monitoring how I used my data on a daily basis so I'm quite sure I still have enough data to use up before the deductions start. Please help.