1 Reply Latest reply on Jun 20, 2017 8:03 AM by janperzone

    Good Day please help me to answer this

    emz.gabutan

      Monthly Recurring Fee

      First bill po naming to tapos sa MRF Description sa page 2 nakalagay is

      MyBusiness Postpaid Plan 299         05/12/17- 05/26/17            Amount   133.48

      MyBusiness Postpaid Plan 299         05/27/17-06/26/17             Amount   266.96

      Total MRF                                                                                                                 400.44

       

      Ang Concern ko lng po sana is bakit 1 ½  month yung chinacharge sa MRF kung sa billing period po nakalagay is May 12- May 26, 2017. Bakit po sinasama pa siya sapag compute ng total bill yung 400.44 kung yung cover lng ng payment is 05/12/17- 05/26/17 lang? salamat po.

        • Re: Good Day please help me to answer this
          janperzone

          your account might have been temporary disconnection and just reconnected last May 12 thus you were charged of prorated amount from May 12-26. the May 27 - Jun 26 is normal as you will be charged in advance and will this will be recomputed once your account is temporarily disconnected or terminated. yan yong 1 month advance payment mo.. nagamit na siguro nong na temporary disconnect ka kaya need mo ulit ang 1 month advance.. you may check your previous bills to confirm if na gamit mo na.