2 Replies Latest reply on Jul 31, 2017 7:53 AM by janperzone

    Cancelled Postpaid Account


      Hello Guys,


      I hope someone can answer my question.


      I have a plan with globe and pang 5 months na sya ngayon kaso last week ko lang sya na byaran and partial lang din,Im planning to pay the outstanding within this month pero na shock ako nung may Bill na bago, Umabot ng 25000! may one-time-charge na 18000 which I suppose is the handset fee, I contact globe service and sabi na cancell daw yung account ko kaya na pre-terminate.


      Now my question is, I still want to continue my contract that's why I will my oustanding balance pero yung one time charge pano yan? Mawawala ba siya since di ko naman gsto i term yung contract ko.