1 Reply Latest reply on Jun 8, 2018 10:24 PM by nat_lo

    Globe share a load changes the number of the receiver


      Upon sharing a load for the first time to another phone, I added a 2 to the receiver's original number and noticed that after that, all messages I receive from this number has a "2" in front of it.

      I am unable to reply to this number with a 2 in front of it because it gets interpreted as a transaction.

      What happens in the end is that when I send a message to the receiver's number, it sends successfully however my responses from the receiver comes back in a different text message with a suffix of 2 in front of it. I've noticed this problem on several of the other phones that I have had and had been unable to fix it. Please help.