0 Replies Latest reply on Jun 26, 2017 11:22 AM by bigbangtrap

    Can you update me on reference number QAW17060013330.


      im having problems with our plan. i have an old plan 899 2mbps DOP upgraded to 1299 LTE 10mbps , but on my speedtest im getting only 1.98mbps. since june 4 until now june 26 , plan still not fix, and they are now billing me the 1299 plan. its been frustrating. we have done every troubleshooting with CSR.