1 Reply Latest reply on Jul 5, 2017 7:54 AM by janperzone

    How can cancel netflix?

    yoon02

      Hi there!! My account#. 170620329863

      I received your email that you will be autorenewd netflix if i don't cancel. But I didn't applied netflix app and i don't have account in netflix. How can i cancel netflix? Can I visit Globe center?

      And if i don't cancel it, how can paid it?

        • Re: How can cancel netflix?
          janperzone

          To stop Netflix from auto-renewing, Logon to Netflix App:

          1. In the Netflix app, click the Menu in the upper left corner of your home screen beside the Netflix logo

          1. Under Settings, click Account

          2. Click Cancel Membership.

          3. Click Complete Cancellation to confirm the action. You will see a message saying your Netflix cancellation will be effective at the end of your current subscription period. You will also receive an email confirmation.

           

          Call 211 or (02) 730-1000 for more info