Some other people may be trying to put your number in their account accidentaly. I suggest, please try again.
In addition, you cannot manage your data usage yet as for my experience *143# is not giving correct info and MyAccounts along with GServices does not show the mobile date. Globe suggested to me to download a Data Manager app or try contacting them time-to-time.
Hi! I tried doing thr process and it kept giving me the same response. It just wont work with my number. But yes, I agree that the data given by *143# is totally not reliable. So I did what u said: I downloaded Data Manager and it helps.
But bcoz I really wanted to consult them, I went to the Globe store where I got my postpaid. And they were NOT at all helpful. They dismissed my concern with their website, and didnt even seem to know what "MyAccount" I was referrng to when I explained I couldnt add my postpaid #.
And to my disappointment, they just told me to download Data Manager. wc means they dont have concrete solutions to the concern.
I also asked about my billing.
I got my line activated on June21. And my cutoff is every 27th. So I asked if I will be billed prorated for june21-26. The guy who assisted me said NO. And I was just too skeptical, because it goes against with what I understood with the billing process, and also with what people in Globe community are saying. In addition, he said that my data will only refresh if I paid my prev balance. In my case, I wont know if I incurred other charges (e.g. over data usage becoz I cant monitor my data w/o data manager) unless I receive my 1st bill.
How true is this guys? Im totally confused.