0 Replies Latest reply on Jul 5, 2017 11:06 AM by maplepam

    Globe prepaid load used up before my GOTSCOMBO data promo

    maplepam

      Hi,

       

      I am subscribed to GOTSCOMBOD70 which gives me 1k MB of data. However, whenever I use my mobile data, Globe uses my prepaid load first until my load is only 2 pesos before it uses the 1k MB I have from subscribing to GOTSCOMBO. Please confirm if this should be the correct behavior.

       

      P.S.

      I have been using this promo for months now and this doesn't happen to me before until last week June 28, 2017.