8 Replies Latest reply on Nov 5, 2017 10:01 AM by ChitoReyes

    Regular Load gets eaten despite registering to Data Promo

    torg

      I have been experiencing this ALL THE TIME, despite eating up Data from my SuperSurf15 Promo which has a total of 40MB.

      I have a total load of 100 pesos minus -15 since I registered to SuperSurf15 and I received a clear confirmation that I am already subscribed to 40MB of internet usage but still even using facebook messenger without playing videos or loading images my regular load is the one being deducted. Any Fixes for this?
      I am using an Oppo F1 if that info is necessary.

       

      Thanks in advance!