0 Replies Latest reply on Jul 30, 2017 10:16 AM by ashdraven

    Warranty on Globe handset


      Hello, just wanted to ask if Globe warranty covers a handset that has a cracked screen? The unit is just 2 weeks old and was only used in the last 3 days since the plan was only activated then. It was not dropped, but placed in the pocket of pants. I was walking then and dropped my keys, I bent over to pick up the keys, then pulled out the phone and saw that there was a crack on the screen coming from the earpiece down to the middle. Is this covered by warranty?