0 Replies Latest reply on Aug 2, 2017 10:56 PM by earltugado

    Postpaid Subscriber Internet Limit

    earltugado

      Just moments ago nakausap ko ang globe because I suddenly experience data limit from my usual 3~5mbps down to their minimum which is about 100~200kbps. Sabi nila nag change daw ang FUP para sa postpaid user including ang mga existing na limitado na ang internet past 50gb. I admit po na heavy user ako ng data and usual consumption ko monthly is about 100gb. Marami akong activities that require heavy use thats why nag subscribe ako dito last July 2016 and until now wala akong problem. Isa pa is walang abiso sa customer that this will happen. Sabi lang nila na new FUP is effective this July 31 2017 kaya nagulat ako. I already created ticket for this at mag visit ako sa globe para i-verify personally ano ba talaga ang nangyari. I pay for what I subscribed for kaya di naman patas na bigla silang mag change without notice. I hope may explanation ang globe team dito.