I'm trying to open my payment history in my accounts but the 2015 and 2016 entries doesn't seem to finish loading. I let it "load" for a while (20 mins) while looking for alternative ways to access my payment history. After some time, it says that I have been inactive and will now close. Anyone else has this experience? I need an OR from last year and all I can see was my last payment this year which was dated last January.