0 Replies Latest reply on Aug 12, 2017 11:06 PM by redozed

    0 balance due to data charges even though I'm not on data and already had mysurfalert on

    redozed

      Hi, TM user po ako and etong nakaraang mga araw lang ay sunod sunod na kinakain ung regular load q. Mgkaka notification nlang aq na 0 balance na daw aq due to data charges kahit na nka wifi aq at nka surfalert aq. Minsan nga khit hndi q gngamit ung phone q w/o wifi or data biglang mgnnotify nlng na ubos na at 0 bal na aq khit midnight na. I already had a conversation with globe sa twitter and sabi nila due to international sms charge daw kya nawala ang load ko pero never naman aq ngtxt abroad... please I need some constructive explanation about this kung hindi niyo mababalik ang load q..