10 Replies Latest reply on Jun 25, 2018 4:36 PM by spydexign

    FiberHome Speeds FLUCTUATE especially to the USA - Your results?

    chriswayg
      • Update in December: Globe Fiber speeds have been getting slow frequently and fluctuate greatly!
      • Kindly scroll down to see the recent speed-tests and please add your own results.

       

      Hi,

      we upgraded our plan to 50 Mbps 600 GB in September. The theoretical maximum is 50 Mbps download and 20 Mbps upload speed according to Globe. The minimum guaranteed speed for Fiber is 30% of subscribed speed, which would be 15 Mbps. What are the actual average speeds that you achieve throughout the day in different parts of the country? Here is what I commonly get:

      Screenshot 2017-09-29 13.53.06.pngScreenshot 2017-09-29 13.52.33.png

      The first Speedtest result at midnight is the best so far from Davao City, more common during daytime is the second result.

      Screenshot 2017-09-29 13.48.06.png

      The result to the US West-Coast (Los Angeles) is more relevant to actual internet usage, as most servers are outside of the Philippines.

       

      Please share your Speedtest.net results to Globe in Manila/Mandaluyong as well as to the US.

       


       

      • To share your results run speedtest.net, click SHARE THIS RESULT and select the IMAGE tab. Copy the link.
      • In the Globe Forum click on the INSERT IMAGE button and paste the link in the 'From the Web' field.

       

      Screenshot 2017-09-29 14.15.59.pngScreenshot 2017-09-29 14.16.15.png

      Screenshot 2017-09-29 14.16.35.png

        • Re: Share your Speedtest.net results for Globe Fiber - Your best?
          chriswayg

          Another more realistic test is on testmy.net

          Start a 'Combined Test' and please share the resulting Image URL:

           

          e0Hmyjlax.Vvq9dxuEr.png

          Q8epkwrlq.png

          1 of 1 people found this helpful
          • Re: Share your Speedtest.net results for Globe Fiber - Your best?
            chriswayg

            I'm quite satisfied with the results today: PH and USA:

            6675278664.png 6675285285.png

            Please share your results, too!

            1 of 1 people found this helpful
            • Re: Share your Speedtest.net results for Globe Fiber - Your best?
              chriswayg

              6699858683.png 6699862279.png

              At 2 PM, speed to the USA is about two-thirds of nominal upload/download speed.

              1 of 1 people found this helpful
              • Re: SLOWER Speeds on Fiber than before - Your results?
                chriswayg

                Recently speeds have been getting slower across the board, not just to the USA, but also to Globe in Manila:

                 

                Only 20% to 25% of the contracted speed of 50 Mbps:

                 

                6817830681.png6817833541.png

                 

                l3cd4ztvT.png5fbaIHGkc.png

                1 of 1 people found this helpful
                • Re: Fiber SLOW Speeds only 20% of contract - Your results?
                  chriswayg

                  Slowest in December. Even at 4 AM it barely reaches 20 Mbps and it is much worse in the daytime:

                   

                  ===== 2017-12-02_04:00 Target 50 Mbit/s (6250 KByte/s) down, 20 Mbit/s up ====

                  ---------- Globe Telecom (Mandaluyong) ---------------------------------------

                  Ping: 61.572 ms

                  Download: 18.76 Mbit/s

                  Upload: 15.10 Mbit/s

                  ---------- Speedtest.net (Los Angeles) ---------------------------------------

                  Ping: 206.48 ms

                  Download: 14.43 Mbit/s

                  Upload: 8.44 Mbit/s

                  ------------------------------------------------------------------------------

                   

                  Nationally 11 Mbps instead of the contracted 50 Mbps (only 22% of expected)

                  6843045738.png

                   

                  Internationally 7 Mbps instead of the contracted 50 Mbps (only 14% of expected)

                  6843054160.png

                   

                  oDxjXSqQ8.png

                   

                  A clear downward trend from an average of 35 Mbps in October to less than 10 Mbps in December:

                  Screenshot 2017-12-02 15.13.34.png

                  1 of 1 people found this helpful
                  • Re: Fiber FLUCTUATING Speeds - Your results?
                    chriswayg

                    Speeds have gotten better in off-peak hours, but fluctuate greatly during peak hours to the USA:

                     

                    USA OK:

                    6848319655.png

                    USA SLOW:

                    6848653773.png

                     

                    Great speed to Manila in the afternoon:

                    6848262934.png

                     

                    Much slower to Manila during peak hours:

                    6848655316.png

                    1 of 1 people found this helpful
                    • Re: FiberHome SLOW Download, but normal Upload speeds - Your results?
                      chriswayg

                      Two very unusual test results showing how unstable Globe HomeFiber can be. Here the download is much worse than the upload:

                       

                      Manila:

                      6860376316.png

                       

                      USA:

                      6860370855.png

                      • Re: FiberHome Speeds FLUCTUATE especially to the USA - Your results?
                        chriswayg

                        A sample log file from a speedtest.net hourly test script showing

                        • insufficient bandwidth capacity to the US even at night
                        • fluctuating ping times up to 500 ms to the US, when it should be less than 200 ms
                        • sporadic severe packet loss up to 50%

                         

                        ==============================================================================

                        ===== 2017-12-29_02:00 Target 50 Mbit/s (6250 KByte/s) down, 20 Mbit/s up ====

                        ---------- Globe Telecom (Mandaluyong) ---------------------------------------

                        Ping: 67.249 ms

                        Download: 43.64 Mbit/s

                        Upload: 17.98 Mbit/s

                        ---------- Speedtest.net (Los Angeles) ---------------------------------------

                        Ping: 361.62 ms

                        Download: 15.00 Mbit/s

                        Upload: 0.70 Mbit/s

                        ==============================================================================

                        ===== 2017-12-29_03:00 Target 50 Mbit/s (6250 KByte/s) down, 20 Mbit/s up ====

                        ---------- Globe Telecom (Mandaluyong) ---------------------------------------

                        Ping: 68.357 ms

                        Download: 45.79 Mbit/s

                        Upload: 16.74 Mbit/s

                        ---------- Speedtest.net (Los Angeles) ---------------------------------------

                        Ping: 186.844 ms

                        Download: 3.52 Mbit/s

                        Upload: 0.70 Mbit/s

                        ==============================================================================

                        ===== 2017-12-29_04:00 Target 50 Mbit/s (6250 KByte/s) down, 20 Mbit/s up ====

                        ---------- Globe Telecom (Mandaluyong) ---------------------------------------

                        Ping: 60.983 ms

                        Download: 45.37 Mbit/s

                        Upload: 18.77 Mbit/s

                        ---------- Speedtest.net (Los Angeles) ---------------------------------------

                        Ping: 192.022 ms

                        Download: 6.48 Mbit/s

                        Upload: 0.73 Mbit/s

                        ------------------------------------------------------------------------------

                        PING softlayer.com (66.228.119.72): 1462 data bytes

                        --- softlayer.com ping statistics ---

                        200 packets transmitted, 200 packets received, 0.0% packet loss

                        round-trip min/avg/max/stddev = 223.354/223.626/225.331/0.274 ms

                        ==============================================================================

                        ===== 2017-12-29_15:00 Target 50 Mbit/s (6250 KByte/s) down, 20 Mbit/s up ====

                        ---------- Globe Telecom (Mandaluyong) ---------------------------------------

                        Ping: 66.162 ms

                        Download: 45.59 Mbit/s

                        Upload: 17.87 Mbit/s

                        ---------- Speedtest.net (Los Angeles) ---------------------------------------

                        Ping: 217.31 ms

                        Download: 14.61 Mbit/s

                        Upload: 12.51 Mbit/s

                        ------------------------------------------------------------------------------

                        PING softlayer.com (66.228.119.72): 1462 data bytes

                        --- softlayer.com ping statistics ---

                        200 packets transmitted, 194 packets received, 3.0% packet loss

                        round-trip min/avg/max/stddev = 230.634/236.171/1250.868/73.040 ms

                        ==============================================================================

                        ===== 2017-12-29_16:00 Target 50 Mbit/s (6250 KByte/s) down, 20 Mbit/s up ====

                        ---------- Globe Telecom (Mandaluyong) ---------------------------------------

                        Ping: 59.262 ms

                        Download: 42.59 Mbit/s

                        Upload: 16.88 Mbit/s

                        ---------- Speedtest.net (Los Angeles) ---------------------------------------

                        Ping: 525.181 ms

                        Download: 4.61 Mbit/s

                        Upload: 2.59 Mbit/s

                        ------------------------------------------------------------------------------

                        PING softlayer.com (66.228.119.72): 1462 data bytes

                        --- softlayer.com ping statistics ---

                        200 packets transmitted, 93 packets received, 53.5% packet loss

                        round-trip min/avg/max/stddev = 253.416/289.044/319.479/12.709 ms

                        ==============================================================================

                        1 of 1 people found this helpful
                        • Re: FiberHome Speeds FLUCTUATE especially to the USA - Your results?
                          Jeian

                          Can you send a traceroute to speedtest.globe.com.ph and yahoo.com.ph?

                          • Re: FiberHome Speeds FLUCTUATE especially to the USA - Your results?
                            spydexign

                            Plan 2499 100Mbps

                             

                            Upload speed is ridiculously slow

                            7168063931.png    

                             

                            7168104448.png