2 Replies Latest reply on Oct 3, 2017 7:28 AM by kurog

    change number

    junbeguir

      Hi, it is possible to change a Globe number? we recently subscribe to a postpaid plan but to our surprised, it looks like the number was previously owned by someone.

      1. My wife keeps receiving SMS from BDO regarding loans.

      2. When I add her new number in my viber, a picture of a guy appear, we though this guy was the previous owner of the number.

       

      Any thoughts about this?

       

      Thanks,

      Jun

        • Re: change number
          Gail .

          Hi junbeguir

           

          Howdy! To answer your question, yes. changing your Postpaid mobile number can be changed. However, this may incur charges. To discuss the mechanics, you may Contact Us

          • Re: change number
            kurog

            Yes. You may call the hotline 211 to request for change of mobile number. Insist that you received a recycled number from them and that they shouldn't charge you for the new number. Globe has a habit of giving recycled numbers to their customers. Some friends and I have experienced the same. We had to request several times for change of number because when we requested the first time, the new numbers they gave us were also recycled.