0 Replies Latest reply on Oct 20, 2017 2:56 AM by bobbydizon

    IS GLOBE THE CULPRIT FOR NOT BEING ABLE TO UPLOAD ANYMORE ON FACEBOOK?

    bobbydizon

      Oct. 20th 2017

       

      Hello guys...  I just want to know kung ako lang ang nakaka-experience ng ganitong issue pagdating sa paga-upload.  I noticed this last week or perhaps 2 wks ago when I tried to attach a video in my Facebook comment at palaging napi-freeze... and Facebook tells me to retry.  When I retry uploading, ganun din... hindi sya natatapos mag-upload.  Dati na 'kong naga-upload sa Facebook ng mga videos at kahit inaabot sila ng ilang oras, ang importante na-upload.  Eh ngayon ayaw na.  And just a while ago, I tried changing my Facebook timeline cover but to no avail.  So I had no choice but call customer care.  I was told walang magagawa ang Globe para sa problema ko.  At yung UPLOAD SPEED na .86 Mbps na resulta sa speedtest.net ay default daw regardless kung anong plan meron ka sa Globe.  As for photo uploading on Facebook, she advised me to just upload pics in JPG format.  I told her kasi na PNG format yung timeline cover na ina-upload ko.

       

      Ang Globe plan namin since March 2014 has been Plan 1299.  We've never changed it.  Last Nov. na-renew ang subscription namin and along with that, we now receive 10 Mbps speed, 100 Gb volume allowance at, siyempre, 6 mos. of FREE Hooq, Netflix, NBA - na hindi ko naman ginagamit sa kadahilanang hindi naman ako maka-download ng movie duon sa Hooq.  Yung Netflix naman ay di ako maka-login inspite na nag-signup ako at 2 mobile nos. na ang binigay ko.  Kasama din sa 2-yr lockin period yung libre at wan-to-sawa na calls to Globe and TM celfone nos. using our Globe landline.  I got an offer from their Loyalty Dept. nga pala last summer re upgrade to Plan 1599 but I declined.

       

      Anyways, back to my UPLOADING PROBLEM.  Last week, I tried uploading the same video on a secret group on Facebook, but just the same... it gives me error msgs. & tells me to Retry.  Sa inis ko, sinubukan kong mag-upload ng video na maikli... mga 2.60 Mb lang ang size, MP4 format... ayun na-upload naman.  But still it doesn't resolve the issue.  I even tried uploading using my other Facebook accounts, baka kako kasi kinukulam lang nila yung main account ko kaya di na 'ko maka-upload.  Pero wala pa rin... ayaw talaga.

       

      Salamat na lang sa mga nagbasa at sasagot.  Sana di kayo na-bore!  Anyways, parang sini-share ko na lang yung nae-experience ko ngayon baka sakali na meron din nakakadanas nang ganitong problema sa Facebook.  [see attached screenshot fr Fb]