1 Reply Latest reply on Jan 1, 2018 5:14 AM by Jeian

    How to accidental registration of promo twice because of slow globe response?

    reikon

      First I registered a GOSURF50(firsr time I sent a GOSURF50), there is no reply so I checked the  status and I'm currently registered at GOSURF50(24mb left).

       

       

      Next I GOSURF STOP and waited for the cancellation of the current promo and still no reply.

       

      I sent GOSURF50 for the second time and still no reply.

       

      Send a GOSURF STATUS and still the same.

       

      Sent another GOSURF STOP for the second time and there it is all of the reply came. When I checked my balance it took 100 load in my number.

       

      Is there a way to refund this please?

       

      I ALWAYS ENCOUNTER THIS PROBLEM BECAUSE OF THE SLOW RESPONSE OF THE NETWORK.