2 Replies Latest reply on Jan 21, 2018 7:27 PM by [email protected]

    REMINDER*** Always Check your MRF in your bill

    alvin577austria@gmail.com

           I just got my postpaid bill from globe for dec 2017 to jan 2018. My plan is data Plus 799, I know that sometimes I send texts and make calls which can add to my monthly fee so an amount around 850 would be a decent bill for me.

       

           Luckily I. ALWAYS. CHECK. MY. BILL. and sadly for globe I found out that they wrongfully charged a Monthly Recurring Fee that is more than 799. This is not the first time that I spotted something wrong with my bill. Last three or four months ago, I also posted here that my bill ballooned from 799 to 1400. After I filed an NTC complaint, globe corrected their hideous mistake.

       

           REMINDER TO ALL SUBSCRIBERS TO ALWAYS CHECK YOUR BILL

           You might end up paying something that you did not consume, all because of globe's unreliable billing system.

       

      I already raised my concern with globe's facebook and twitter accounts, from my previous experience I bet this will take weeks before they get it corrected. GOOD JOB!!!