3 Replies Latest reply on Apr 2, 2018 1:37 PM by carlomora

    Good evening

    jekkasiah

      1.My load was not successful loaded to my number 09555106539. I did not received confirmation from Globe but successful loaded by retails.

       

      2. I was not able to received any rewards on my previous loads.

       

      Thank you.

        • Re: Good evening
          Jeian

          1. Ask your retailer about the number he/she sent to. Also verify that your current sim is working and your number is not assigned to a different sim

           

          2. Rewards may be delayed to months. Please be patient or file a report by calling 211

          • Re: Good evening
            jekkasiah

            Good morning.five times akong nag-double check sa retailer tama naman number.last January 13 lang ako nagpalaoad pero nareceive ko naman.tapos same day di nga pumasok ung load ko na 2x na 90.00 ay nagpaload uli ko 50.00 kaso di rin pumasok.kaya lang ako May load ngayon ay nag-loan  ako ng load  dito sa globe.hindi ko na ba mareretrive ung 2x na 90.00 na load at  50.00.binayaran ko naman pero walang dumating na load sa akin.thank you.