I already logged in to spotify.globe.ph and it says my spotify account is already active. However when I login to the Spotify app, my account says it's still free. I logged in via Facebook app as per instructions of the customer service representative but my spotify account still remains at free subscription. I have been in contact with Globe about this and they keep me waiting and given instructions that do not work. Last January, I also called them and said that I need to wait until Feb 2 for my Spotify account to be activated, I called again this week, and this happened. I already tried deleting and reinstalling the app.
Please shed light on this seemingly bogus Spotify Add-on to my postpaid subscription.