0 Replies Latest reply on Mar 25, 2018 2:32 PM by ashuradfox

    Slow Internet (Post Paid plan)

    ashuradfox

      Hello, I'm having an issue with our Postpaid plan. A week ago, the internet is good running at 200 kb/s to 300 kb/s but last sunday yung internet po namin bumagal about 6kb /s to 52 kb/s, minsan pa po nag 0b/s. Di naman po namin naubos yung 100 gb for this month, at 2 persons lang naman po gumagamit (4 gadgets na coconnect, 2-3 at same times minsan) na try ko po mag down ng 40 mb game from play store dati po about 2 min. tapos na but now about 12 - 15 mins.

       

      Na try ko na po na i restart yung modem and clear cache sa mga ginagamit namin. Pero di parin po bumilis. Chineck din po namin sa ibang gadgets namin yung speed test same results (48 kb/s down and 50 kb/s up)

       

      As of now, I can't search properly for my studies. And My online Pc games are just not being used dahil di po makaconnect (tas yung low consumption ng data lag yung nakakarun sa online cp games ng phone ko) . And di po kami makawatch ng videos properly (144 p)

       

       

      -Place: Dasmarinas, Cavite