0 Replies Latest reply on Apr 9, 2018 12:46 PM by shayne22

    Cannot connect to my pixelbook

    shayne22

      Hi All,

       

      I have been connecting to my pixelbook for the last couple of months, my issue started yesterday when I couldn't connect to the wifi at home. I have no issue connecting to the wifi with my other devices. I have gone through multiple trouble shooting steps with our internal IT department, mainly focused around the Pixelbook settings, it would appear that the issue has something to do with the router.

       

      The error message that I receive is " out of range", although this is clearly not the issue as I am connecting at 30mbps on my mobile right next to my laptop. I have even attempted to connect in the room of my router where my speed is closer to 40mbps, same error message on my mixelbook ( out of range).

       

      Could something have changed on the router that would cause this problem?

       

      Any help appreciated.

       

       

       

      Regards,

      Shayne