Hello, I am currently having trouble with my Gcash account. I just transferred a cash in my GCASH account from Paypal. An e-mail from paypal has sent me that says the money as been successfully sent to my GCASH ACCOUNT. But when I checked my balance on my GCASH. It is still the same. No amount added on it. Parang nakain sya. Ganun. And there's no text from globe that it has been successfully transferred to my GCASH account. What shuld I do? Please reply ASAP. I need my money now.
Report it by calling the GCash Hotline 2882.
I'm having the same problem too but no one from the customer service responding, 2882 is non sense because it doesn't redirect me to alive representative, I tried to cancel the payment on my PayPal account but it's already compleated meaning my payment is already received, I haven't received any confirmation text from globe as well. Please help.