Why every time I reload and it will auto deduct my balance. Even I put my phone in airplane mode it also will deduct my balance, then when I ask globe messenger they gave me an answer is i send sms from xx time to xx time. I was like very shock they gave me this kind of answer, really dissapointed with their service!!!!! Is already ore than few times they auto deduct my balance! Until now they still did not refund any load or balance to me. Please do something before you lost your customer!!!!!