0 Replies Latest reply on May 23, 2018 10:46 PM by nat_lo

    40% amnesty for unpaid dues


      Hi guys!


      I just wanna ask if somebody experienced having unpaid balances due to discontinued use of postpaid plan? For clarification, it is not terminated. 


      I talked to Globe service representatives through call and e-mail exchanges. They told me to settle my unpaid dues before i can re-contract with Globe. I asked them if I have to pay for the services I didn't use. Their answer was I have to because it was within the contract period and I did not properly communicated to them that I will no longer use the plan.



      One of the service representatives told me that i can have a 40% amnesty, which means 40% of my unpaid dues will be deducted if I pay until the end of the month.


      My question is, is the amnesty true?