0 Replies Latest reply on Jun 3, 2018 4:32 PM by jgc

    Can't send sms from any country outside the Phils

    jgc

      The issue with my prepaid sim is very troubling. I CAN'T send regular SMS to any number but I can receive calls and text. I can make calls also while abroad but when I am in the Philippines, I can send sms and make calls to any number whether local or international. I have talked to globe customer hotline many times even online via twitter with their experts. I have been through all troubleshooting processes like:

       

       

      but still nothing works! as long as I am not in the Philippines I can't send an SMS from the country that I visit

       

      so now I ask if there are any other solutions that you can suggest??