2 Replies Latest reply on Jun 11, 2018 2:21 PM by jennie27

    Share a load charges

    jennie27

      Meron ba dito same situation sakin...nag charge ng 300php share a load sa post paid plan ko na hindi ko naman ginawa at hindi rin nagkaroon ng confirmation...

        • Re: Share a load charges
          carlomora

          That's odd. Share-A-Load charges will only be reflected if there's an actual transaction happened. Please take a look on the Mobile number who got the load, and verify who is the user. Also, Share-A-Load transaction has a confirmation before a transaction will be processed.

            • Re: Share a load charges
              jennie27

              Upon confirmation to globe customer service, it turns out that it was a system error and they instantly reverse my bill....but I was quite confused on how come such transaction can be processed without my approval and I feel unsecured after experiencing such issue.