0 Replies Latest reply on Jun 12, 2018 11:58 AM by gilchrist.isorena.tolentino

    palaging nawawala ang Internet and DSL lights ng model for 3 months na

    gilchrist.isorena.tolentino

      I am a Globe Broadband subscriber since 2013 or 2014 from  NAPICO, PASIG and matagal na account namin and since April 13 of this year LAGING NAWAWALA ANG CONNECTION NAMIN UNA MAGPU-PULA ANG ILAW THEN MAWAWALA ANG DSL LIGHT AND THE CYCLE CONTINUES UNTIL TODAY JUNE 2018... ANG FREQUENCY NG PAGKAWALA IS MINSAN 12-24 HOURS EXAMPLE 6PM NAGPULA, NAWALA DSL THEN BABALIK AFTER 5 MINS THEN MINSAN 12 HOURS BABALIK. NGAYON NAPALITAN NA ANG LAHAT NG CABLE AND MODEM DITO SA BAHAY AND STILL WALA PA RIN... NAKAILANG BALIK NA ANG MGA TECHNICIANS DITO PERO NOTHING HAPPENED... I STILL EXPERIENCE THE SAME PROBLEM FOR 3 MONTHS NOW AND HINDI NA ITO NAKAKATUWA ANONG PWEDENG GAWIN DITO SA BULOK NA SERBISYO