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We changed from a brand band subscription to a Fiber optics subscription.
We are charged Peso 6723.08 to cancel the old broadband subscription.
While it even shows NO LOCK-UP.
Why does globe do this?
We have been to the local globe office in Solenad Nuvali for 3 time already.
Besides letting you wait they do nothing.
No support, no help, no solution, just another bill after a lot of yes mam, yes sir.
It is frustrating, paying a lot for the new fiber glass subscription, and being charge for the old line that has been disconnected.
Who or what in Globe can solve this for us?
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