1 Reply Latest reply on Jun 29, 2018 1:22 PM by Kenneth Chan

    Nababawasan ng load

    nick21

      Bakit po nababawasan ako ng load.

      May lumalabas na notification name gumamit daw ako ng internet. Di naman ako naka data.  In fact naka wifi ako at di ko need magload para sa internet. Pausap naman po 100 ung balance ko nung nakaraan 65 na lang ngayon.  I try to ignore this before but it still deducts 5php load over and over.  Pausap paki solusyonan naman po nito.  Nakaka disappoint lang.

        • Re: Nababawasan ng load
          Kenneth Chan

          Hi, Nick. Ken here at sorry kung nararanansan mo ito.

           

          For now, you can try to register to SurfAlert to avoid any unwanted charges and make sure your mobile/cellular data is turned off, even if you're on WiFi.

           

          Just text, SURFALERT ON to 8080.

           

          By the way, this is free of charge.

           

          Hope this helps.