Hi, Mae. Ken here. So sorry to hear that. Let's chat privately.
Hello Mr. Ken,
I've been having a problem about my load in prepaid. It's being reduced and
I'm not even doing anything since I rarely call or text anyone. I'm really
using the load for surfing(SuperSurf) so I know how much I use. This
problem has been going on since last week so if you could kindly find a way
to fix it?
On Jun 28, 2018 9:13 AM, "kenofglobe" <[email protected]>
I'm sorry to hear that. May I know if you're registered to Surf Alert? If not, just text SURFALERT ON to 8080.
Also, are you receiving any texts from a 4 digit access number other than 8080 or 4438?