4 Replies Latest reply on May 26, 2013 2:35 PM by RichmondMuñez

    Follow up on an application for the Load Tipid plan

    RichmondMuñez

      I applied for a LOAD TIPID PLAN 500 for a "BlackBerry 9220" back on May 5, 2013.

      I received my first call for the sales team on May 6, 2013 who verified some of my information and said I'll get another call back from another sales representative regarding the update of the application. Until know I haven't receive that phone call. I did a follow up twice already to know what happened but until now no response. I was only given a ticket "APW13050000396" back on May 20, 2013 and advised to wait for 48 - 72 hours. Now, it's already May 25, 2013.