13 Replies Latest reply on Oct 16, 2018 8:25 PM by zhyzhy

    Internet Mode/e-Icon on Prepaid WiFi goes red

    huge.k

      Bought my prepaid wifi May 5,2018. Experienced red light on letter e-Icon on prepaid wifi on July 6,2018 6:00 AM. Did everything, restarting the modem, factory data reset and here's the bad thing since I reset my wifi, I can't connect directly to the wifi. It says authentication problem, even though I typed the right wifi password which is at the bottom part of my wifi modem.

       

      Please help me ASAP.