1 Reply Latest reply on Jul 26, 2018 10:18 AM by Kenneth Chan

    w

    filvie

      why is my internet getting slower than what had been told at 10mbps, especially when the near payment of bills is approaching? Sounds crazy, isn't it?This is kind of corruption, hindering customer to get what they pay for.this if F---ing bull---t!

        • Re: w
          Kenneth Chan

          Hi, Ricarte.

           

          I'm very sorry if you think of it that way. Can you check if your connection plan has any data allocation? Usually, the connection slows down if you already depleted your data allocation.