1 Reply Latest reply on Jul 23, 2018 10:29 AM by Kenneth Chan

    If you terminated the broadband account within the 15 day period, is it possible to return the modem 17 days after the installation and still get the deposit back?

    pmrc

      Hi!

       

      I was able to terminate my broadband account on the 7th day due to issues. Upon inquiry the person that assisted me said that I can return the modem on another day with no time limit given that I was able to terminate the account within the 15 day trial period and there were no charges given that the broadband was unusable.

       

      Will I still be able to get my installation & modem fee back if I return it on the 17th day?