1 Reply Latest reply on Jul 26, 2018 11:03 AM by mjbalgoa

    Recontracting

    deadhungry

      Why is it that there is no significant difference/reward when you re-contract as compared to being a new postpaid subscriber?

       

      I was planning to renew my contract and the operator told me the cash out for the device that I wanted. When I checked the website, the cash out is actually the same if you are a new subscriber. Is there no retention rewards in globe anymore?

       

      Does anyone know any difference now in terms of re-contracting?

       

      Thanks.

        • Re: Recontracting
          mjbalgoa

          -- Recontracting or loyalty reward is given if a postpaid subscriber was able to finish hia or her contract with for example 24-month lockin period. And applies for the same contract with lockin period also. The reward maybe in the form of rebates or free phone.

           

          -- Ordinary Reward points are given for postpaid subscribers when they exceed their plan for some amount or something.

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