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im a prepaid subscriber. also subscribed to supersurf999 which is still valid until sep 4 2018, but when i connect to the internet, pop-up alert keeps coming up and indicates my load balance keeps decreasing
This may be a bug on your account. Happened to me once in few years ago.
To rectify the situation, please contact 211 on your mobile phone and file a report as this concern is account related.
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