1 Reply Latest reply on Aug 17, 2018 10:10 AM by Kenneth Chan

    Globe Data Usage website problem

    rkc

      Ok my globe broadband Data per month is suppose to be 150GB. The service warns me at around 120GB usage and redirects me to a globe website called broadband status which I need to click continue browsing in order to use my internet, if not I cannot use it because it always redirects me to the broadband status website.

       

      My problem now is that the website seems to be broken. I cannot continue browsing because it always redirects me to a broken website. I tried calling them but landline 730-1000 doesn't work on my end. Tried twitter @talk2globe but they cant help me seems like Im talking to a dumb robot.

       

      Here are some screen shots for reference. 2 months ago I didnt have any problem with the status website but now it seems to be out of order.

       

      sooo 2.png

      sooo.png

      As you can also see the web address also. I cant access anything and Im sure I havent consumed my 150GB for the month right now. Its just warning me that Im almost hitting the data usage for the month.