0 Replies Latest reply on Sep 7, 2018 9:22 AM by kellyb

    ALL Prepaid Globe at home units will not connect to some sites

    kellyb

      Specifically these sites using ANY prepaid unit right out of the box:

       

      https://www.vets.gov 

      https://sso.unionbank.com/obc/forms/login.fcc

      https://www.ebenefits.va.gov

      https://www.myhealth.va.gov

      IPs in the order listed above

      152.131.100.225

      204.138.240.105

      152.132.104.179

      152.130.100.160

      However, using the TATTOO pocket WiFi these same sites are not an issue. 

       

      So far no one at ANY Globe Store has a solution.  Are there any REAL techs out there that can resolve this issue?  If not is there any TECH at GLOBE willing to tackle this one? 

       

      Kelly Brown