6 Replies Latest reply on Oct 3, 2018 9:36 PM by kamote123

    1Bar Signal

    waryuri

      Hi, Sept 19 ko po nung unang maranasan to at Sept 22 naman ang sumunod kahit na iHard Reset ko po at kung anu-ano pa ay hindi 1bar pa rin po..

       

      Bumabalik siya sa Full Bar 12Mn to 1am.

        • Re: 1Bar Signal
          Kenneth Chan

          Hi, Jhon! Sorry to hear that. May I ask if is this still the case?

            • Re: 1Bar Signal
              waryuri

              According to CS... after ng typhoon ay may naputol daw po na wire sa kinukuhaan namin ng Signal for internet..

               

              wala pa akong balita if kailan pa nila ito maayos...

                • Re: 1Bar Signal
                  kamote123

                  Okay din naman yang Typhoon at pinili pang putulin yung wire na nagtatago at naka-cable tie d pa pinalipad na lang yung buong Antenna Convincing ba ang CS?

                   

                  However, If ganun nga ang nangyari priority nilang ayusin yan kung anuman ang naputol, dahil sigurado maraming affected dyan hindi lang ikaw kundi marami kayo.

                   

                  If meron kang alam na ibang cellsite pa ng Globe kahit 5-9km away sa inyo try mo i-focus ang antenna dun, pero dahil Technically limitado din ang concurrent connection ng isang Antenna, sana meron kang space makakunek sa ibang cellsite, temporary lang habang hinihintay mong maayos yung dati mong kinukuhanan ng signal. If talagang wala wait na lang sa advice ng CS.

                    • Re: 1Bar Signal
                      waryuri

                      Marami na din daw silang natatanggap na mga tawag ukol dito sa area namin..

                      Gagawa daw sila ng schedule para maayos ang Wiring nila.  yun na lang ang huling balita ko.

                        • Re: 1Bar Signal
                          kamote123

                          Sa tingin ko magagawa din ng mabilis yan dahil nga sabi nung una maraming apektado dyan isa yan sa pressure nila upang gawin ng maaga at mabilis, No worries sa tingin ko mafi-Fix nila ng mabilis yan at maayos na rin signal mo.

                  • Re: 1Bar Signal
                    kamote123

                    waryuri

                    You can check if the External Antenna is working by removing antenna connector from your router, when you remove the connector and 1bar signal remain same something wrong with the cable or might external antenna not works, if the signal is gone meaning antenna is working, you have to return the antenna connector to router. you have to do below DIY solution below:

                     

                    DIY Solution:

                    You have to twist slowly counter/or clockwise the pipe of antenna where you can find the good signal. if you see you get good signal on the other antenna focus fix that rigidly so that wind would not move it again to weak signal.

                     

                    if the above solution not works call CSR at 02-730-1010 to send you a technicians for the re-alignment of your antenna or repair schedule.

                     

                    cc: kenofglobe