I strongly suggest that you visit any Globe Store instead. If you are lucky, you can get the unit the you want during your visit.
Just bring at least two valid ID.
I recommend Globe Store Glorietta 3 and Greenbelt 4.
By the way, you may want to check out BlackBerry Z10 during your visit.
Same here. They told me july 1 ang pickup pero july 10 na wala pa din feedback kung asan na yung phone. Me false info pa sa twitter last 2 days na ready na daw pero nung puntahan ko wala pa din
Hi! I suggest you go directly to a Globe Store and tell them your concern. Give them the transaction number given to you when you called the hotline. As long as your recontracting call was properly lodged and they have stocks, they will give you the unit naman. This is what I was told and also based on my experience. Hope it helps.
follow up everyday or tweet them every minute, you'll get a lot of globe agents on twitter. send PM to admin here.