5 Replies Latest reply on Oct 8, 2018 11:19 AM by kamote123

    High Ping

    jkimpoy

      Hi. Need help with this. I've had this issue from Day 1 back in July and it has yet to be fixed despite two technician visits.

      I've always had crazy high ping unless it's early in the morning. I assume this means congestion but during the two tech visits, a port reset seemed to fix the issue, albeit, temporarily. All the technician could say both times were SINR and RSRP were fine but in reality, it isn't.

       

      I'd like a more permanent fix because this is far from a "wonderful" experience.