Hi, I was told by your customer service that the no lock up plan is only available for switchers (pldt to globe, sky to globe, etc), and not for existing globe customers. I am planning to upgrade my existing plan and want the no lock up option. I just want to ask if this is true? Since I've been a loyal globe broadband customer for almost 11 years already. I think it should only be fair that this option is available to us as well.