Our company is entitled to VAT zero-rating yet they are charging us VAT. Ang sabi lang sa store before, hindi daw kasi approved ng manager nila yun. By the way, our VAT zero-rating certificate was issued by PEZA by virtue of BIR regulation. This is for our corporate account.
Hi, As far as I remember. For your account to be non-VAT. You need to talk to your account manager (Enterprise) or a account specialist (Business) to send the necessary documents to prove you are non-vat. If you are just paying your bill at the cashier, they will most likely not accept this as there is already VAT in the bill you are paying and it should be removed first by contesting charges on your account.