1 Reply Latest reply on Oct 22, 2018 10:15 AM by Kenneth Chan

    Wrong upgraded sim


      Pano kung accidentally I upgraded the wrong sim? Gumamit po kase ako ng another device sa pag send ng "UPGRADE," in short I inserted the old sim to another phone and the new sim on my phone and when I send the message yung isang sim na nakainsert sa other device togther with my old sim ang na upgrade na hindi dapat, dahil parehong TM number, I send it to using sim 1 na supposed to be is sim2 which is my number. Yung sim1 TM kase is sim ng may ari ng phone that I used. I just only realized na mali ang na upgrade ko when I received the message na successful ang upgrade ko with the other number and not mine. Can I still ask for another upgrade sim kahit na I already presented my ID? Thanks